Corporate WeChat 3.0 officially released: a large group of 100 people, a new circle of customer friends
Jan 08, 2020| Corporate WeChat 3.0 officially released: a large group of 100 people, a new circle of customer friends
At the WeChat 2019 annual conference, the official WeChat 3.0 version was officially released, bringing more comprehensive "people-as-a-service" internal testing capabilities and tools, including customer contacts, customer groups and customer circle of friends, to further upgrade the corporate WeChat and WeChat ecosystem Interoperability.
In Enterprise WeChat 3.0, the maximum number of internal customers in an external customer group is 100. Enterprise employees can set up external group chats to provide customers with a many-to-one or one-to-many community service model to provide long-term services to customer needs.
Enterprise WeChat 3.0 introduces a new ability to test customer circle. Enterprise members can post professional content to customer circle to help customers understand product information and also interact with customers. Through the circle of customer friends, customers can receive relevant suggestions, guidance, etc. after buying the product.
In addition, the enterprise can also manage the customer friend circle sent by employees, set which employees can use this function, or the enterprise can uniformly produce the content to be published, and distribute it to employees and designated customers with one click. After the employee confirms, it will be published to the customer In the circle of friends; you can also view all the content posted by employees and customer interactions.
According to reports, at present, corporate WeChat has covered more than 50 industries, serving more than 2.5 million real enterprises, 60 million active users use corporate WeChat services, and more than 80% of China's top 500 companies have chosen Corporate WeChat.
